Shipping Tracking Update Delays
Resolved
Minor
Started:
Resolved:
Affected Components
Warehouse & Logistics
Shipping & Tracking
Shipment coordination and tracking
Operational
Updates Timeline (3 updates)
Resolved
Tracking updates flowing normally. All shipment statuses are now current.
Identified
Webhook endpoint for carrier updates was rate limited. Implementing exponential backoff.
Investigating
Shipping tracking information is not updating in real-time. Customers may see stale tracking data.